"Twitter allows an individual or NGO to broadcast, engage with, and listen to people. It’s the world’s online public space, a one-to-many communication platform where conversations happen that shape opinions. This handbook will help you make the best use of this unique tool. It’s a tool that’s particularly suited to the needs of NGOs, organizations that thrive on the participation of volunteers and activists to achieve their aims."
This NGO Handbook was created by the Public Policy team of Twitter.
If you want to read the NGO Handbook you can click here, or you can scroll down to the bottom of this page and download the handbook as a pdf file.